MDGH: Bistro 22

Photo Credit: Bistro 22 Kitchen + Bar Instagram

Name of Establishment: Bistro22

Location: Labone

Type of Establishment: Dine In Restaurant

Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?

5


Did the outside appear to be clean – clear sidewalks, clean windows and doors etc.?5
Was the restaurant clean and attractive inside?

5


Were there sufficient parking spaces available outside the restaurant?

No


Were you greeted upon entering the establishment?

Yes


Was there a hostess/host/waiter/waitress to direct you to your table?

No


How long after entering the establishment were you greeted/acknowledged by staff?

0-3 minutes

Did the waiter/waitress approach your table with the menu in hand?

Yes


Was the waiter knowledgeable about the menu?

5


Was the waiter/waitresses appearance appropriate for the establishment?

5


Did your food order arrive in a timely manner?

No


How long did it take for your food to arrive?

10-15 minutes

If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)?

No

Were you satisfied with the temperature of your food upon arrival?
Yes

Did your waiter/waitress check in during your meal to see if everything was satisfactory?

No


How would you rate the customer service you received?

3

How would you rate the menu selection?

3


How would you rate Plating/Presentation?

3

How would you rate the ambience?

4

How would you rate the food?

4


How would you rate the establishment overall?

4


What was the approximate cost of your meal per head (excluding drinks)?

75 - 90 GHS


Were you given a receipt?

Yes

Was your receipt hand-written or printed out?

Printed Receipt

Was the receipt correct?

Yes

Overall Impressions - Additional Comments

Excellent apart from the fact that response from waitress was quite slow