Review: Ultimate Hotel Restaurant

• Name of Establishment
  Ultimate Hotel


• Location
  Bortianor, Weija.


• Type of Establishment
  Dine In Restaurant
• Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?3


• Was the restaurant clean and attractive inside?3


• Were there sufficient parking spaces available outside the restaurant?
  Yes
• Were you greeted upon entering the establishment?No


• How long after getting seated did it take for a waiter/server to attend to your table?
  3-5 minutes
• Did the waiter/waitress approach your table with the menu in hand?No


• Was the waiter knowledgeable about the menu?1


• Was the waiter/waitresses appearance appropriate for the establishment?3


• How long did it take for your food to arrive?20 - 25 minutes


• If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)?Yes


• Were you satisfied with the temperature of your food upon arrival?
  Yes


• Did your waiter/waitress check in during your meal to see if everything was satisfactory?
  No
• How would you rate the customer service you received?3


• How would you rate the menu selection?4


• How would you rate the food and plating?1


• How would you rate the establishment overall?3


• What was the approximate cost of your meal per head (EXCLUDING drinks)- Please include currency? GHC 30


• Was the receipt correct?
  Yes
• Overall Impressions 
  No formal receipt was issued, overall cost just handwritten on a piece of paper. They should do better.