Fatfish - Airport (Villagio)

• Name of Establishment
  Fatfish 


• Location
  Airport (Villagio)


• Type of Establishment
  Dine In Restaurant


• Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?
  3


• Was the restaurant clean and attractive inside?
  4


• Were there sufficient parking spaces available outside the restaurant?
  Yes


• Were you greeted upon entering the establishment?
  Yes


• How long after getting seated did it take for a waiter/server to attend to your table?
  0-3 minutes


• Did the waiter/waitress approach your table with the menu in hand?
  Yes


• Was the waiter knowledgeable about the menu?
  2


• Was the waiter/waitresses appearance appropriate for the establishment?
  5


• How long did it take for your food to arrive?
  5-10 minutes


• If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)?
  Yes


• Were you satisfied with the temperature of your food upon arrival?
  Yes


• Did your waiter/waitress check in during your meal to see if everything was satisfactory?
  Yes


• How would you rate the customer service you received?
  5


• How would you rate the menu selection?
  4


• How would you rate the food and plating?
  5


• How would you rate the establishment overall?
  3


• What was the approximate cost of your meal per head (EXCLUDING drinks)- Please include currency? 
  150 cedis


• Was the receipt correct?
  Yes


• Overall Impressions 
  I was a little underwhelmed by Fatfish, but maybe it’s because my expectations were a bit high. The food was good and came out quickly. It was a good meal and experience but I was not wowed