MDGH: Fili B's

• Name of Establishment
  Fili b


• Location
  East legon


• Type of Establishment
  Garden/Outdoor


• Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?
  3


• Did the outside appear to be clean – clear sidewalks, clean windows and doors etc.?
  3


• Was the restaurant clean and attractive inside?
  2


• Were there sufficient parking spaces available outside the restaurant?
  Yes


• Were you greeted upon entering the establishment?
  Yes


• Was there a hostess/host/waiter/waitress to direct you to your table?
  Yes 


• How long after entering the establishment were you greeted/acknowledged by staff?
  0-3 minutes


• Did the waiter/waitress approach your table with the menu in hand?
  No


• Was the waiter knowledgeable about the menu?
  1


• Was the waiter/waitresses appearance appropriate for the establishment?
  3


• Did your food order arrive in a timely manner?
  Yes


• How long did it take for your food to arrive?
  15-20 minutes


• If you dined with other people, did your food all arrive at the same time?
  Yes


• Were you satisfied with the temperature of your food upon arrival?
  Yes


• Did your waiter/waitress check in during your meal to see if everything was satisfactory?
  No


• How would you rate the customer service you received?
  3


• How would you rate the menu selection?
  2


• How would you rate Plating/Presentation?
  1


• How would you rate the ambience?
  3


• How would you rate the food?
  3


• How would you rate the establishment overall?
  2


• What was the approximate cost of your meal per head (excluding drinks)?
  15 - 30 GHS


• Overall Impressions - Additional Comments
  Shisha which was available had cheap coal which meant it for ashy fast. Food was okay. Beer was warm. Spicy pork was very spicy. Table was not clean upon arrival even though they weren't too busy. Free WiFi available.