Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property? 5
Did the outside appear to be clean – clear sidewalks, clean windows and doors etc.? 5
Was the restaurant clean and attractive inside? 5
Were there sufficient parking spaces available outside the restaurant? Yes
Were you greeted upon entering the establishment? Yes
Was there a hostess/host/waiter/waitress to direct you to your table? Yes
How long after entering the establishment were you greeted/acknowledged by staff? 0-3 minutes
Did the waiter/waitress approach your table with the menu in hand? Yes
Was the waiter knowledgeable about the menu? 2
Was the waiter/waitresses appearance appropriate for the establishment? 3
Did your food order arrive in a timely manner? No
How long did it take for your food to arrive? 20 - 25 minutes
If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)? Yes
Were you satisfied with the temperature of your food upon arrival? Yes
Did your waiter/waitress check in during your meal to see if everything was satisfactory? Yes
How would you rate the customer service you received? 4
How would you rate the menu selection? 5
How would you rate Plating/Presentation? 4
How would you rate the ambience? 5
How would you rate the food? 2
How would you rate the establishment overall? 3
What was the approximate cost of your meal per head (excluding drinks)? 105 - 120 GHS
Overall Impressions - Additional Comments Bistro 22 has a beautiful ambience. The staff were also very attentive. I had BBQ wings for starters, and that was the only thing on the menu I loved. The taste of the rest of the food did not match up to it's cost. I ordered a steak that turned out to be very bland. Because I was dining with 4 other people, I had the opportunity to taste a wide range of dishes on the menu and I was not very impressed. I would give the food a 2.5/5. Considering that my friends and I had an approximate bill of 1000 Cedis, I do not think it was worth it and I will not be going back. Definitely a one off place for me.
MDGH: Bistro 22
Reviewed by Mystery Diner Ghana
on
2/16/2017
Rating: 5
Mystery Diner Ghana is powered by Bawoni Consult. At Bawoni Consult, our focus is to improve the quality of service provided by businesses in the retail and hospitality industry. Mystery Diner was introduced as a platform for patrons of Ghana's hospitality industry to be able to anonymously submit reviews about their experiences based on key factors including but not limited to Ambience, Service and Food Quality.