MDGH: Le Must

Name of Establishment
        Le Must

Location
       Accra Mall

Type of Establishment
       Dine In Restaurant

Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?
       4

Did the outside appear to be clean – clear sidewalks, clean windows and doors etc.?
       5

Was the restaurant clean and attractive inside?
       5

Were there sufficient parking spaces available outside the restaurant?
       Yes

Were you greeted upon entering the establishment?
       Yes

Was there a hostess/host/waiter/waitress to direct you to your table?
       Yes 

How long after entering the establishment were you greeted/acknowledged by staff?
       0-3 minutes

Did the waiter/waitress approach your table with the menu in hand?
       Yes

Was the waiter knowledgeable about the menu?
       5

Was the waiter/waitresses appearance appropriate for the establishment?
        5

Did your food order arrive in a timely manner?
      Yes

How long did it take for your food to arrive?
      15-20 minutes

If you dined with other people, did your food all arrive at the same time?
       No

Were you satisfied with the temperature of your food upon arrival?
       Yes

Did your waiter/waitress check in during your meal to see if everything was satisfactory?
       Yes

How would you rate the customer service you received?
       5

How would you rate the menu selection?
       5

How would you rate Plating/Presentation?
       5

How would you rate the ambience?
       4

How would you rate the food?
       5

How would you rate the establishment overall?
        5

What was the approximate cost of your meal per head (excluding drinks)?
       30 - 45 GHS

Overall Impressions - Additional Comments
I love Le Must! I first ate there in January when they hadn't been open too long. My friend and I were warmly welcomed by the head of customer service, who talked to us about the menu, possible use of the space for gatherings/occasions and gave us a free Pina Colada! It was virgin and excellent. The restaurant is, according to them, aimed at being family friendlier, and therefore, serve no alcohol as compared to their Labone branch. It has a grand, spacious feel which may be a little intimidating at first but the decor inside is quite welcoming, with quaint vintage-looking wooden pieces accenting the place. They have 6 (or so) set menus for 4-6 people ranging from about 150-250 cedis. Each set comprises a pizza, pasta/noodles and rice offering, with a few other bits (e.g. seafood) as you go up the price list. However, it's not really a pick 'n' mix situation with the set packages. Their indivually-priced meals are excellent. I almost always have some sort of rice when I go, because it's that great. I go back every month so I look forward to sampling more of their delicious food menu. They have ice creams, milkshakes and desserts too but I haven't tried any of those as at yet. They're priced a little higher than I'd like. But, overall, this restaurant is great. For a Tuesday casual business meeting with a client or Sunday lunch with the family, Le Must is where it's at!