Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property? 2
Did the outside appear to be clean – clear sidewalks, clean windows and doors etc.? 3
Was the restaurant clean and attractive inside? 4
Were there sufficient parking spaces available outside the restaurant? Yes
Were you greeted upon entering the establishment? Yes
Was there a hostess/host/waiter/waitress to direct you to your table? Yes
How long after entering the establishment were you greeted/acknowledged by staff? 0-3 minutes
Did the waiter/waitress approach your table with the menu in hand? Yes
Was the waiter knowledgeable about the menu? 1
Was the waiter/waitresses appearance appropriate for the establishment? 3
Did your food order arrive in a timely manner? Yes
How long did it take for your food to arrive? 15-20 minutes
If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)? Yes
Were you satisfied with the temperature of your food upon arrival? Yes
Did your waiter/waitress check in during your meal to see if everything was satisfactory? Yes
How would you rate the customer service you received? 3
How would you rate the menu selection? 3
How would you rate Plating/Presentation? 3
How would you rate the ambience? 4
How would you rate the food? 4
How would you rate the establishment overall? 4
What was the approximate cost of your meal per head (excluding drinks)? 60 - 75 GHS
Overall Impressions - Additional Comments Very nice set up! Food was good. Unfortunately, waiter was unaware they were out of stock of the drink I wanted until after I placed my order. So I had to order something else. It's a garden style restaurant and I went in the evening. So naturally got bitten by mosquitoes. So do take insect repellent. Other than that, I would definitely go back.
MDGH: Neem Grill
Reviewed by Mystery Diner Ghana
on
4/20/2018
Rating: 5
Mystery Diner Ghana is powered by Bawoni Consult. At Bawoni Consult, our focus is to improve the quality of service provided by businesses in the retail and hospitality industry. Mystery Diner was introduced as a platform for patrons of Ghana's hospitality industry to be able to anonymously submit reviews about their experiences based on key factors including but not limited to Ambience, Service and Food Quality.
Reviewed by Mystery Diner Ghana
on
4/20/2018
Rating:
