MDGH: Cafe Kwae

• Name of Establishment
  Café Kwae


• Location
  One Airport Square


• Type of Establishment
  Casual Eatery/ Patio Style


• Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?
  4


• Was the restaurant clean and attractive inside?
  5


• Were there sufficient parking spaces available outside the restaurant?
  Yes


• Were you greeted upon entering the establishment?
  No


• How long after getting seated did it take for a waiter/server to attend to your table?
  3-5 minutes


• Did the waiter/waitress approach your table with the menu in hand?
  Yes


• Was the waiter knowledgeable about the menu?
  1


• Was the waiter/waitresses appearance appropriate for the establishment?
  5


• How long did it take for your food to arrive?
  10-15 minutes


• If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)?
  Yes


• Were you satisfied with the temperature of your food upon arrival?
  Yes


• Did your waiter/waitress check in during your meal to see if everything was satisfactory?
  No


• How would you rate the customer service you received?
  3


• How would you rate the menu selection?
  3


• How would you rate the food and plating?
  2


• How would you rate the establishment overall?
  3


• What was the approximate cost of your meal per head (EXCLUDING drinks)- Please include currency? 
  53 cedis


• Was the receipt correct?
  Yes


• Overall Impressions 
  Ambience good. Not a place I would come back to necessarily. Ordered a milk shake that cost 24 cedis. Soon as I tasted it I KNEW it was Fan Ice. Server confirmed it was. For 24 cedis was expecting quality! Sub par drink and was annoyed because there was no garnish such as whipped cream! Just Fan Ice blended with milk. It was just horrible!