MDGH: Serallio

• Name of Establishment
  Serallio


• Location
  Osu


• Type of Establishment
  Casual Eatery/ Patio Style
• Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?2


• Did the outside appear to be clean – clear sidewalks, clean windows and doors etc.?3


• Was the restaurant clean and attractive inside?4


• Were there sufficient parking spaces available outside the restaurant?
  Yes


• Were you greeted upon entering the establishment?
  Yes
• Was there a hostess/host/waiter/waitress to direct you to your table?Not applicable


• How long after getting seated did it take for a waiter/server to attend to your table?
  Not at all (meaning you went out of your way to get their attention)


• Did the waiter/waitress approach your table with the menu in hand?No


• Was the waiter knowledgeable about the menu?
  4


• Was the waiter/waitresses appearance appropriate for the establishment?
  4


• Did your food order arrive in a timely manner?
  Yes


• How long did it take for your food to arrive?
  15-20 minutes


• If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)?
  Yes


• Were you satisfied with the temperature of your food upon arrival?
  Yes
• Did your waiter/waitress check in during your meal to see if everything was satisfactory?Yes


• How would you rate the customer service you received?
  2
• How would you rate the menu selection?3


• How would you rate Plating/Presentation?2


• How would you rate the ambience?
  4


• How would you rate the food?
  4


• How would you rate the establishment overall?
  3
• What was the approximate cost of your meal per head (excluding drinks)?30 - 45 GHS


• Were you given a receipt?
  Yes
• Was your receipt hand-written or printed out?Hand-written


• Was the receipt correct?
  Yes
• Overall Impressions - Additional Comments ( We encourage you to add any additional comments, no matter how small or big. Businesses are paying attention to your feedback and this will help elevate the quality of your dining experience around Accra) 
• 
  Serallio is not a traditional restaurant but they sell food during programs but not after that. O rated the because they have great kelewele that's super spiced and gingery s well as well salted crispy yam chips. Food is good but it's an aftrr thought