MDGH: The Neem Grill

Photo credit: Neem Grill Instagram

• Name of Establishment
  Neem grill 


• Location
  East airport 


• Type of Establishment
  Dine In Restaurant
• Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?4


• Did the outside appear to be clean – clear sidewalks, clean windows and doors etc.?4


• Was the restaurant clean and attractive inside?5


• Were there sufficient parking spaces available outside the restaurant?Yes


• Were you greeted upon entering the establishment?
  Yes


• Was there a hostess/host/waiter/waitress to direct you to your table?
  Yes
• How long after getting seated did it take for a waiter/server to attend to your table?0-3 minutes


• Did the waiter/waitress approach your table with the menu in hand?Yes


• Was the waiter knowledgeable about the menu?4


• Was the waiter/waitresses appearance appropriate for the establishment?4


• Did your food order arrive in a timely manner?Yes


• How long did it take for your food to arrive?10-15 minutes


• If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)?Yes


• Were you satisfied with the temperature of your food upon arrival?Yes


• Did your waiter/waitress check in during your meal to see if everything was satisfactory?Yes


• How would you rate the customer service you received?5


• How would you rate the menu selection?
  4


• How would you rate Plating/Presentation?4


• How would you rate the ambience?4


• How would you rate the food?4


• How would you rate the establishment overall?5


• What was the approximate cost of your meal per head (excluding drinks)?45 - 60 GHS


• Were you given a receipt?Yes


• Was your receipt hand-written or printed out?Hand-written


• Was the receipt correct?
  Yes


• Overall Impressions - Additional CommentsLoved it. Great vibe