MDGH: The Godfather Bar and Grill

Photo Credit: TheGodfatherBarGrill Instagram

• Name of Establishment
  Godfather bar and grill


• Location
  East Legon 


• Type of Establishment
  Casual Eatery/ Patio Style


• Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?
  3


• Did the outside appear to be clean – clear sidewalks, clean windows and doors etc.?
  4


• Was the restaurant clean and attractive inside?
  3


• Were there sufficient parking spaces available outside the restaurant?
  Yes


• Were you greeted upon entering the establishment?
  Yes


• Was there a hostess/host/waiter/waitress to direct you to your table?
  Yes


• How long after entering the establishment were you greeted/acknowledged by staff?
  0-3 minutes


• Did the waiter/waitress approach your table with the menu in hand?
  Yes


• Was the waiter knowledgeable about the menu?
  3


• Was the waiter/waitresses appearance appropriate for the establishment?
  5


• Did your food order arrive in a timely manner?
  Yes


• How long did it take for your food to arrive?
  10-15 minutes


• If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)?
  Yes


• Were you satisfied with the temperature of your food upon arrival?
  Yes


• Did your waiter/waitress check in during your meal to see if everything was satisfactory?
  Yes


• How would you rate the customer service you received?
  5


• How would you rate the menu selection?
  5


• How would you rate Plating/Presentation?
  5


• How would you rate the ambience?
  5


• How would you rate the food?
  5


• How would you rate the establishment overall?
  5


• What was the approximate cost of your meal per head (excluding drinks)?
  45 - 60 GHS


• Were you given a receipt?
  Yes


• Was your receipt hand-written or printed out?
  Hand-written


• Was the receipt correct?
  Yes


• Overall Impressions - Additional Comments
  Totally loved the service and food What was not on the menu David Smith went out of his way and had the kitchen prepare what we wanted He even opened up earlier so we could come for breakfast nothing was too much trouble for David