MDGH: Shisha Lounge








  • Name of Establishment
    Shisha lounge

  • Location
    Osu

  • Type of Establishment
    Lounge

  • Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?
    4

  • Did the outside appear to be clean – clear sidewalks, clean windows and doors etc.?
    3

  • Was the restaurant clean and attractive inside?
    4

  • Were there sufficient parking spaces available outside the restaurant?
    No

  • Were you greeted upon entering the establishment?
    Yes

  • Was there a hostess/host/waiter/waitress to direct you to your table?
    No

  • How long after entering the establishment were you greeted/acknowledged by staff?
    0-3 minutes

  • Did the waiter/waitress approach your table with the menu in hand?
    No

  • Was the waiter knowledgeable about the menu?
    2

  • Was the waiter/waitresses appearance appropriate for the establishment?
    5

  • Did your food order arrive in a timely manner?
    No

  • How long did it take for your food to arrive?
    25-30 minutes

  • If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)?
    Yes

  • Were you satisfied with the temperature of your food upon arrival?
    Yes

  • Did your waiter/waitress check in during your meal to see if everything was satisfactory?
    No

  • How would you rate the customer service you received?
    3

  • How would you rate the menu selection?
    3

  • How would you rate Plating/Presentation?
    4

  • How would you rate the ambience?
    4

  • How would you rate the food?
    4

  • How would you rate the establishment overall?
    3

  • What was the approximate cost of your meal per head (excluding drinks)?
    30 - 45 GHS

  • Overall Impressions - Additional Comments
    [Not answered]
MDGH: Shisha Lounge MDGH: Shisha Lounge Reviewed by Mystery Diner Ghana on 2/09/2018 Rating: 5

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