MDGH: Little Havana

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  • Name of Establishment
    Little Havana
  • Location
    Nyaniba / Osu

  • Type of Establishment
    Dine In Restaurant
  • Was the restaurant’s outside appearance attractive? Did the restaurant have curb appeal - Attractiveness of exterior of the property?5

  • Did the outside appear to be clean – clear sidewalks, clean windows and doors etc.?5

  • Was the restaurant clean and attractive inside?
    5
  • Were there sufficient parking spaces available outside the restaurant?No

  • Were you greeted upon entering the establishment?
    Yes

  • Was there a hostess/host/waiter/waitress to direct you to your table?
    Yes 

  • How long after entering the establishment were you greeted/acknowledged by staff?
    0-3 minutes
  • Did the waiter/waitress approach your table with the menu in hand?No

  • Was the waiter knowledgeable about the menu?5

  • Was the waiter/waitresses appearance appropriate for the establishment?
    4

  • Did your food order arrive in a timely manner?
    Yes
  • How long did it take for your food to arrive?10-15 minutes

  • If you dined with other people, did your food all arrive at the same time (within 5mins for everyone)?No

  • Were you satisfied with the temperature of your food upon arrival?No

  • Did your waiter/waitress check in during your meal to see if everything was satisfactory?
    Yes
  • How would you rate the customer service you received?4

  • How would you rate the menu selection?
    5

  • How would you rate Plating/Presentation?
    4
  • How would you rate the ambience?5

  • How would you rate the food?
    3

  • How would you rate the establishment overall?
    4
  • What was the approximate cost of your meal per head (excluding drinks)?30 - 45 GHS

  • Overall Impressions - Additional CommentsLove Little Havana. The set up and decor is great. The music makes you feel like you're in Cuba. Food could have been a little hotter. I think the plating for the Platos could have been better. We loved the empanadas. It's great that there is a smoking and non smoking area on the patio as well. I would go back again.
MDGH: Little Havana MDGH: Little Havana Reviewed by Mystery Diner Ghana on 4/20/2018 Rating: 5

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